Shipping policy
Shipping Policy
At Culinory Home, we want you to know what to expect from checkout to delivery. We work with fulfillment partners to ship your items directly to your door.
Order Processing
Orders are typically processed within 2-5 business days, excluding weekends and holidays. Processing time is separate from shipping time.
If an item becomes unavailable or your order experiences a significant delay, we will contact you with an update and available options.
Shipping Rates
Shipping charges are displayed at checkout before you complete your purchase. Any free-shipping offers, minimum purchase requirements, or exclusions will be clearly stated on our website.
Estimated Delivery
Standard shipping typically takes 4-7 business days after dispatch. Delivery times may vary by product, fulfillment location, and destination. Product-specific estimates, where provided, take precedence over our general delivery estimate.
Delivery dates are estimates and may be affected by carrier delays, holidays, weather, or customs processing.
Multiple Packages
Items may ship from different fulfillment locations and arrive in separate packages on different days. You will not be charged additional shipping fees after checkout for these separate shipments.
Order Tracking
When your order ships, we will send a shipping confirmation with tracking information when available. Tracking updates may take time to appear after the carrier receives your package.
Shipping Address Changes
Please check your shipping address carefully before placing your order. If you need to make a correction, contact us as soon as possible at contact@culinoryhome.com. Address changes may not be possible once processing or shipping has begun.
Missing, Damaged, or Incorrect Items
If your order arrives damaged, contains an incorrect item, or appears to be missing, contact contact@culinoryhome.com with your order number and relevant photos, if applicable. We will investigate and help resolve the issue.
If tracking shows your package as delivered but you cannot locate it, check nearby delivery areas and with household members, then contact us for assistance.
Contact Us
For shipping questions or help with your order, email contact@culinoryhome.com.
